FAQ

1. Do you ship internationally?
No, we only ship within the U.S.

2. Is shipping free?
Yes, all orders include free standard shipping.

3. How long does delivery take?
Typically 3–7 business days (1–2 days processing + 2–5 days shipping).

4. Can I track my order?
Yes, you’ll receive a tracking number via email once your order ships.

5. What is your return policy?
Returns are accepted within 30 days if the product is unused and in original packaging.

6. Do you offer exchanges?
We currently do not process direct exchanges. Please return and reorder.

7. What if my product arrives damaged?
Contact us within 7 days with photos. We’ll send a replacement or refund.

8. What payment methods do you accept?
We accept major credit cards and secure online payments.

9. Can I cancel my order?
Orders may be canceled if they haven’t shipped yet. Please contact us quickly.

10. How can I reach support?
Email contact@weisserhome.shop or call (810)-293-5195.